The Acting Managing Director of the Electricity Company of Ghana (ECG), Ing. Kwame Kpekpena, has tendered an unqualified apology to Ghanaians for the recent spate of intermittent power supply that has disrupted businesses and households. According to #CitiNewsroom, the apology follows widespread complaints from customers who have been grappling with the challenges of unreliable electricity supply.
Ing. Kpekpena acknowledged that the power outages have caused significant inconvenience and expressed regret for the difficulties faced by Ghanaians. He assured customers that ECG is working tirelessly to address the issues and improve the reliability of power supply.
The ECG boss cited technical challenges and maintenance works as some of the reasons for the power outages. He explained that the company is undertaking critical infrastructure upgrades to enhance the efficiency and resilience of the power distribution network.
The recent power outages have had a significant impact on businesses and households, with many calling for urgent action to address the situation. Ing. Kpekpena pledged that ECG is committed to providing quality service and apologized again for the disruptions caused.
ECG has been working to improve its services, and the apology is seen as a step in the right direction. The company has assured customers that it is doing its best to prevent future power outages.
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Source: Stella Sunu
